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PoliteSignalBay

Privacy Policy

Your privacy matters to us at PoliteSignalBay

Effective Date: March 3, 2026 | Last Updated: March 3, 2026

Information We Collect

Personal Information You Provide

If you reach out about corporate floral arrangements or gift services, we gather information you choose to share. This may include your name, company name, email, phone, delivery addresses, and any specific floral requirements. Payment details are collected when you place orders, and are handled securely by our payment partners.

For corporate clients, we may also obtain extra business details like company registration information, preferred delivery timelines, and budget expectations to tailor our service to your corporate needs.

Information Collected Automatically

Our site automatically gathers technical data when you visit, such as IP address, browser, device specifics, and your navigation on the site. We use this to enhance performance and learn how clients discover our offerings.

Important: We only collect what is needed to deliver our flower arrangements and delivery services. Your privacy underpins everything we do.

How We Use Your Information

We mainly use your information to complete orders and deliver top-notch service, including handling orders, coordinating deliveries, designing customized arrangements, and communicating about your service needs.

We also leverage data to enhance our services and site experience, helping us identify the most valued corporate floral offerings for our clients and how we can better support businesses in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

PoliteSignalBay is committed to your privacy and does not sell personal data to third parties. We disclose information only as needed to deliver our services or when required by law.

Service Partners

We may share necessary information with trusted partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your data and use it only for the services they perform for us.

Legal Requirements

We may disclose information when required by law, a court order, or a governmental request. We may also share information to safeguard our rights, property, or safety, or the safety of customers and employees.

Data Security Measures

We handle the protection of your personal data with utmost care and apply suitable technical and organizational safeguards to shield it. This includes secure storage, encrypted communications, and restricted access to personal information inside our organization.

Secure Storage

Your personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.

Limited Access

Access to customer data is limited to authorized staff who require it to deliver services.

Although we implement robust security measures, no method of data transmission over the internet is completely secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we maintain about you
Correction: Update or correct any inaccurate personal data
Deletion: Request deletion of your personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain cases
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: 3 years after the last service interaction
  • Payment records: seven years to meet tax and accounting obligations
  • Website analytics data: 26 months for analysis to improve the service
  • Marketing communication preferences: until you opt out or two years of inactivity

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser. However, turning off some cookies may impact how the site functions. For detailed details about our cookie practices, please read our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only PoliteSignalBay and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any external sites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.

Contact Us About Privacy

PoliteSignalBay Privacy Team
12 Tranquil Terrace, London
London, United Kingdom SW3 2AZ

Email: [email protected]
Phone: +44 20 7946 1234

For privacy-related inquiries, please include "Privacy Request" in your subject line and supply as much detail as you can about your request. We strive to respond to all privacy inquiries within 5 business days.